In collaboration with the technical team and sales management, you will work together to bring our customers success:

• Manage the customer relationship, acting as a trusted advisor to management in the areas of engineering, product, business analysis and marketing.
• Ensure that our product is well established and well used by our customers (according to the chosen plan) in pair with a Product Specialist at first, then alone.
• Technical support: receive and qualify incoming requests, process with documentation or add to a backlog of documentation